PasteKit Support
Last Updated: January 2025
Welcome to PasteKit! We're here to help you get the most out of your clipboard management experience across iOS, iPadOS, and macOS.
Contact Support
Frequently Asked Questions
Q: How do I sync my clipboard items across devices?
PasteKit uses iCloud to sync your clipboard items automatically across all your Apple devices. To enable sync:
- iOS/iPadOS: Settings → [Your Name] → iCloud → Make sure PasteKit is enabled
- macOS: System Settings → Apple ID → iCloud → Make sure PasteKit is enabled
Make sure you're signed in with the same Apple ID on all devices.
Q: Why does the keyboard need "Allow Full Access"?
The keyboard extension needs "Allow Full Access" to:
- Read clipboard content when you add new items
- Access your saved clipboard items
- Open the main PasteKit app from the keyboard
Important: We do NOT track your typing, record keystrokes, or send any data over the network. All your data stays in your personal iCloud account.
Q: How do I set up the keyboard on iOS?
- Go to Settings → General → Keyboard → Keyboards
- Tap Add New Keyboard
- Select PasteKit from the list
- Tap on PasteKit and enable Allow Full Access
- When typing, tap the 🌐 icon to switch to PasteKit keyboard
Q: How do I organize my clipboard items?
You can organize clipboard items using tags:
- When creating or editing an item, add tags separated by commas (e.g., "work, email, important")
- Use the Tags tab to view items filtered by tag
- Search across content, notes, and tags using the search bar
Q: Is my data private and secure?
Yes! Your data is completely private:
- All data is stored in YOUR personal iCloud account
- Data is encrypted using Apple's iCloud encryption
- We never see, access, or store your data on our servers (we don't have any servers)
- Your data never leaves Apple's ecosystem
See our Privacy Policy for more details.
Q: How do I export my data?
On macOS:
- Click the menu icon (three dots) in the toolbar
- Select "Export Data to Files"
- Choose a location to save your data as JSON
On iOS: Export is currently available on macOS only.
Q: How do I delete my data?
To delete individual items:
- Swipe left on any item and tap Delete (iOS)
- Right-click and select Delete (macOS)
To delete all data:
- Delete the PasteKit app from your device
- Disable iCloud sync for PasteKit in Settings
Q: PasteKit won't sync. What should I do?
Try these troubleshooting steps:
- Make sure you're signed in with the same Apple ID on all devices
- Check that iCloud is enabled for PasteKit in Settings/System Settings
- Ensure you have an active internet connection
- Try manually syncing: Tap the sync button in the app menu
- Restart the app and wait a few minutes for sync to complete
If problems persist, contact us at pastekit1@gmail.com
Q: Can I use PasteKit without iCloud?
Yes! PasteKit works without iCloud sync. Your data will be stored locally on your device only. To disable iCloud sync:
- iOS: Settings → [Your Name] → iCloud → Toggle off PasteKit
- macOS: System Settings → Apple ID → iCloud → Toggle off PasteKit
Feature Requests & Bug Reports
We welcome your feedback! To request new features or report bugs:
System Requirements
- iOS/iPadOS: iOS 16.0 or later
- macOS: macOS 13.0 or later
- iCloud: Optional, but required for syncing between devices
Getting Help
If you didn't find the answer to your question above, please reach out:
Additional Resources
PasteKit - Smart clipboard manager for iOS and macOS
© 2025 Tang Zhihui. All rights reserved.