PasteKit Support

Last Updated: January 2025

Welcome to PasteKit! We're here to help you get the most out of your clipboard management experience across iOS, iPadOS, and macOS.

Contact Support

Email: pastekit1@gmail.com

GitHub: Report Issues on GitHub

Frequently Asked Questions

Q: How do I sync my clipboard items across devices?

PasteKit uses iCloud to sync your clipboard items automatically across all your Apple devices. To enable sync:

  • iOS/iPadOS: Settings → [Your Name] → iCloud → Make sure PasteKit is enabled
  • macOS: System Settings → Apple ID → iCloud → Make sure PasteKit is enabled

Make sure you're signed in with the same Apple ID on all devices.

Q: Why does the keyboard need "Allow Full Access"?

The keyboard extension needs "Allow Full Access" to:

  • Read clipboard content when you add new items
  • Access your saved clipboard items
  • Open the main PasteKit app from the keyboard

Important: We do NOT track your typing, record keystrokes, or send any data over the network. All your data stays in your personal iCloud account.

Q: How do I set up the keyboard on iOS?
  1. Go to Settings → General → Keyboard → Keyboards
  2. Tap Add New Keyboard
  3. Select PasteKit from the list
  4. Tap on PasteKit and enable Allow Full Access
  5. When typing, tap the 🌐 icon to switch to PasteKit keyboard
Q: How do I organize my clipboard items?

You can organize clipboard items using tags:

  • When creating or editing an item, add tags separated by commas (e.g., "work, email, important")
  • Use the Tags tab to view items filtered by tag
  • Search across content, notes, and tags using the search bar
Q: Is my data private and secure?

Yes! Your data is completely private:

  • All data is stored in YOUR personal iCloud account
  • Data is encrypted using Apple's iCloud encryption
  • We never see, access, or store your data on our servers (we don't have any servers)
  • Your data never leaves Apple's ecosystem

See our Privacy Policy for more details.

Q: How do I export my data?

On macOS:

  • Click the menu icon (three dots) in the toolbar
  • Select "Export Data to Files"
  • Choose a location to save your data as JSON

On iOS: Export is currently available on macOS only.

Q: How do I delete my data?

To delete individual items:

  • Swipe left on any item and tap Delete (iOS)
  • Right-click and select Delete (macOS)

To delete all data:

  • Delete the PasteKit app from your device
  • Disable iCloud sync for PasteKit in Settings
Q: PasteKit won't sync. What should I do?

Try these troubleshooting steps:

  1. Make sure you're signed in with the same Apple ID on all devices
  2. Check that iCloud is enabled for PasteKit in Settings/System Settings
  3. Ensure you have an active internet connection
  4. Try manually syncing: Tap the sync button in the app menu
  5. Restart the app and wait a few minutes for sync to complete

If problems persist, contact us at pastekit1@gmail.com

Q: Can I use PasteKit without iCloud?

Yes! PasteKit works without iCloud sync. Your data will be stored locally on your device only. To disable iCloud sync:

  • iOS: Settings → [Your Name] → iCloud → Toggle off PasteKit
  • macOS: System Settings → Apple ID → iCloud → Toggle off PasteKit

Feature Requests & Bug Reports

We welcome your feedback! To request new features or report bugs:

System Requirements

Getting Help

If you didn't find the answer to your question above, please reach out:

Email Support: pastekit1@gmail.com

Please include:

Additional Resources


PasteKit - Smart clipboard manager for iOS and macOS
© 2025 Tang Zhihui. All rights reserved.